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Order questions, product questions, or something that went wrong. Send it over and a member of the team will reply by email. If it is urgent, call 437-849-2044.
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Frequently asked questions
Orders paid before the daily cut-off ship the same or next business day, tracked, in plain packaging. Free over $199 across Canada.
This form. Put your order number in the field and it reaches the team that can actually look it up.
In parts of Toronto, Ottawa and London, yes. Check your postal code in the checker on our home page to see whether a rider covers your address.
You get a tracking number by email when the parcel moves, and it is on your order under My account.
Cards are charged at checkout. e-Transfer orders ship once the transfer is received.
Send us your order number and a photo within seven days and we will replace it or refund you.
We are always ready to help
Get in touch with us
Free shipping
On every order over $199, anywhere in Canada
Discreet and tracked
Plain packaging, nothing on the outside
Same-day in three cities
Toronto, Ottawa and London, by postal code
Safe checkout
e-Transfer, Visa, MasterCard and Amex
Or come and see us
There are FunGuyz shops across fifteen Canadian cities, and the people behind the counter are the fastest way to get a straight answer about a product. Find your nearest one on the home page.